
I just did the "quick fix" by changing my default printer to Microsoft
Imaging and that seems to work. But I got a helpful response from HP also.
Here is what they offered:
We have a known compatibility issue with Microsoft word 2007. We are working
on it and soon will be releasing a solution for it. However, I appreciate
your efforts in trying to resolve this issue. I regret for the inconvenience
caused.
However, as a work around please perform the following steps:
Work around 1: Please select any other printer (if any) as default printer
in Printers and faxes folder. (Please perform the following steps)
1. Click on Start and open Control Panel.
2. Open Printers and Faxes.
3. Right click on any printer icon other than HP Photosmart C4380 all in
one and select as ' Set this printer as Default printer'.
Now verify the result.
If you does not have any other printer icon in Printers and Faxes folder,
please perform Work around 2.
Work around 2:
1. Click Start and open Printers and Faxes.
2. On the left side of the page near the top, click Add a printer.
3. In the Add printer box, double-click Add a local printer.
4. Click Use an existing port, and then click Next.
5. Under Manufacturer, click the manufacturer of your printer, for example,
HP, and then under Printers, click the different printer that your
manufacturer recommended, for example HP DeskJet 550c.
6. If you see "Which version of the driver do you want to use?†click Use
the driver that is currently installed (recommended), and then click Next.
7. Click to select the Set as the default printer check box, click Next, and
then click Finish.
8. In the Printers and Faxes folder, double-click the new printer.
9. On the Printer menu, click Properties.
10. On the Ports tab, click to select the appropriate port check box for
your printer, and then click OK. For example, you can select LPT1 if your
printer is connected to your computer (LTP1 is a port that is used by most
computers to communicate with a local printer).