Word - cannot open older word doc with office 2007
Asked By bob
20-Nov-09 10:46 PM
When I attempt to open and older word document I get an error that the file
type was blocked by your registry policy setting in word 2007 or word 2003.
I looked up knowledge base article 922849 and it states to go to
HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\12.0\Word\Security\FileOpenBlock
Only problem is that after microsoft in the tree there is no office.
Windows 7
(1)
Office
(1)
Word
(1)
Registry
(1)
O2010
(1)
Terry Farrell replied to bob
Make sure you going down the correct tree in the Reg Editor. There MUST be
an Office section, so you must be following the wrong tree.
--
Terry Farrell - MSWord MVP
bob replied to Terry Farrell
I am going down the right tree. I checked on my pc's at home which are
running windows 7 and I cannot find it either. I have:
HKEY_CURRENT_USER\Software\Polices\Microsoft\SystemCertificates. I have
this on two machines running windows 7 and the other running xp. Any
suggestions where else it could be? I do have one machine at work that has
the right tree.
bob replied to bob
I have checked about 5 computers in the office and only one has the right
tree. That computer has about 9 people that can use it, that is the only
difference. The others have one user each.
Terry Farrell replied to bob
That is weird! I cannot find any other info about this and my system is no
help because I am using O2010 in Win7 and it is quite different.
Are all the workstations exhibiting the same problem opening older files?
Terry
bob replied to Terry Farrell
I do not know for sure if the other computers are having the same problem.
It is very strange.
bob replied to bob
I finally got it to work. I had to go into the registry and enter the
strings myself.
Terry Farrell replied to bob
Good news that it works, but it does not explain why it was not there on
installation! Very weird.
Terry
bob replied to Terry Farrell
I do not know what it is. Maybe it has to do with word. Cooperate gave us
all the program and all of the computers with office 2007 cannot access the
file, except for two and those two I had to change the registry.
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