Hi Liz,
*where* did you store the building blocks? Building blocks - like
former AutoText entries - can just be saved in templates. By default
they are stored in Building Blocks.dotx. But alternatively you can
choose a different template, e.g. a Letter.dotx, a Memo.dotx,
Normal.dotm etc. Provide special building blocks with your templates.
Provide global building blocks with Building Blocks.dotx.
Do not share Normal.dotm. Each user should have a separate Normal.dotm.
See:
http://blogs.office.com/b/microsoft-word/archive/2007/02/20/deploying-building-blocks.aspx
http://blogs.technet.com/b/odsupport/archive/2009/04/24/how-to-deploy-a-customized-normal-dotm-with-office-2007.aspx
http://www.shaunakelly.com/word/management/settingupword.html
--
Cheers
Lisa [MS MVP Word]