Word - Drop downs in form not working

I have created a form as a template and I can access the resulting
document created from the template just fine. However when I send the
document to a client, she cannot get the drop down fields to work. I
sent a copy to myself and tested it on another computer and it worked
fine.

The form was created in Word 2007 on a PC and she has Office for Mac.

Any ideas?




--
Cubicle

The fact that both WinWord and MacWord are involved might be crucial here...
However, as a starting point, which kind of fields are you using? Legacy form
fields? Content controls? ActiveX controls? Or a combination?

--
Stefan Blom
Microsoft Word MVP

It is a combination of 2007 drop down menus, rich text areas and legacy
check boxes.

'Stefan Blom[_3_ Wrote:




--
Cubicle

Presumably the "2007 drop down menus" and "rich text areas" are content
controls. The "legacy check boxes" are check box form fields. Whenever
legacy form fields are used, the document must be protected for forms. This
would prevent the use of the content controls.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
http://word.mvps.org

The document is protected and enabled for filling out forms. So is there
a way to get rid of the legacy check boxes and still have an area that
allows for multiple selections? For example a (check all that apply)
area.

Suzanne S. Barnhill;492776 Wrote:




--
Cubicle

Unfortunately, Word 2007 does not have check box content controls (an
omission that the Word team heard loud and clear and rectified in Word
2010). You can use MacroButton check boxes (see
http://gregmaxey.mvps.org/word_tip_pages/add_interactive_toggle_objects_to_document.html),
but those require a template (for AutoText) and enabling macros, so they
are not really practical in most cases.

In this case, a better option is probably to go with legacy form fields
entirely. There is nothing comparable to a Rich Text content control, and you
do have to protect the document for forms, but at least it will work.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
http://word.mvps.org

Note that the recent versions of Greg Maxey's add-in does *not* make use
of AutoText, as explained in the (updated) article.

Stefan Blom
Microsoft Word MVP

Ah, okay, thanks. I have not looked at it in some time.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
http://word.mvps.org

I have tried this, but I have a list that is about 150 choices long for
the drop down menu as well as a list of US States. Legacy only allows 25
options in their drop downs.

Suzanne S. Barnhill;492782 Wrote:




--
Cubicle

In that case, maybe you need to upgrade to a UserForm.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
http://word.mvps.org